Melbourne's Local Retention Platform
Every customer who walks in should walk back.
CounterCapture turns anonymous walk-in customers into your most valuable asset — a contactable, loyal database that builds your Google reputation automatically.
Trusted by independent Melbourne businesses
Get $15 off today
THE PROBLEM
90%
of walk-in customers never come back.
Your rent buys strangers.
Every walk-in customer is anonymous. You have no way to reach them again.
Google reviews don’t happen by accident.
Happy customers forget to review. Unhappy ones don’t. Without a system, your rating stagnates.
Your competitors are capturing what you’re not.
While you rely on foot traffic alone, other businesses are building databases that print money on demand.
The Solution
Three steps. Zero effort from you.
Customer scans, you gain.
A sleek placard on your counter. Customer scans for an instant discount. You capture their name, phone, and email in 15 seconds — legally, with full consent.
Automatic Google review requests.
24 hours after their visit, your customer receives a personal SMS asking for a Google review. No incentive attached. Just a genuine ask that actually gets responses.
Reward them. Bring them back.
Customers who leave a review automatically receive a reward voucher. They come back. You win twice.
Built for Melbourne independents.
Not for enterprise.
Podium costs thousands. We built what you actually need.
| Feature | CounterCapture | Typical Competitors |
|---|---|---|
| Setup time | 10 minutes | Days of onboarding |
| Monthly cost | From $149 | $400–$1,200+ |
| Software to learn | None | Complex dashboard |
| SMS automation | Included | Add-on extra |
| Google review focus | Built-in | Generic |
| Local Melbourne focus | Yes | No |
| Contract required | No | Often 12 months |
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Perfect for these Melbourne businesses
If customers walk in and you want them back — this is for you.
Not sure if it fits? Email us at hello@countercapture.com
Pricing
Simple pricing. No surprises.
One flat monthly rate per location. Cancel anytime. No contracts.
Growth
/month per location
- Unlimited lead captures
- Automated review request SMS
- Reward code system
- Merchant dashboard
- Google review tracking
- Win-back campaign automation
- No setup fees
- Cancel anytime
Free onboarding included.
We set everything up for you.
Running multiple locations? hello@countercapture.com for group pricing.
Your customers are walking out the door right now.
Every day without CounterCapture is another day of foot traffic you'll never see again. Set up takes 10 minutes.
Get In TouchFree setup. No lock-in contracts.
We'll have you live in 48 hours.